Datenschutzerklärung

Privacy Policy

Digital Energy 389 Solutions

Last updated: June 2025

The protection of your personal data is very important to us. We treat your data confidentially and in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG). This Privacy Policy informs you about the nature, scope, and purpose of the collection and processing of personal data on our website.

§ 1 Data Controller

The data controller under the GDPR is:

Digital Energy 389 Solutions

Dipl.-Ing. Marcin Janas

Bischofswerdaer Str. 1

01920 Elstra – Germany

Tel.: +49 (0) 1520 394 8888

E-Mail: info@de389.com

Web: www.de389.com

§ 2 Collection and Processing of Personal Data

We only collect and process personal data that you voluntarily provide to us, for example via:

the contact form
inquiries about our products (e.g. EnerPro 4.0, ThermoPro 4.0, ERP/MES/IoT systems)
registration for product demos or webinars
communication by email or phone

The types of data we may process include:

First and last name
Email address
Phone number
Company/organization name
IP address
Message content
Technical metadata (e.g. browser type, operating system, access time)

§ 3 Purpose of Processing

We process your data for the following purposes:

To respond to your inquiries
To create offers and fulfill contracts
To ensure proper technical operation of the website
To analyze anonymized usage data and improve our services
To host webinars, product presentations, or provide demo access
To manage customer relationships and project workflows using Odoo Online (SaaS)

§ 4 Legal Basis for Processing

Processing of your data is based on:

Art. 6 (1)(b) GDPR – for contract performance or pre-contractual steps
Art. 6 (1)(f) GDPR – legitimate interests (e.g. communication, website functionality)
Art. 6 (1)(a) GDPR – your consent (e.g. for newsletter or contact form submissions)

§ 5 Data Disclosure to Third Parties

Your data will only be disclosed:

to IT service providers and hosting partners under data processing agreements
when using cloud-based platforms such as Odoo Online (SaaS model)
when required for contract execution
when legally required
with your explicit consent

Data transfers to third countries only take place in accordance with GDPR safeguards.

§ 6 Cloud Services and Hosting

Our website operates on the Odoo Online platform, provided by Odoo S.A. This includes infrastructure for hosting, databases, email communications, backups, and security. Processing occurs on servers located within the EU or other GDPR-compliant regions.

§ 7 Cookies and Analytics

Our website uses cookies only to the extent necessary for essential functionality (e.g. session cookies, security). Tracking or marketing cookies are used only with your prior consent, in compliance with § 25 TTDSG (German Telecommunications-Telemedia Data Protection Act).

We may use analytics tools such as:

Matomo or Google Analytics (with IP anonymization enabled)
Server-side log analysis for performance optimization

You can manage your cookie preferences via the banner on our website or your browser settings.

§ 8 Your Rights

You have the right at any time to:

Access your personal data (Art. 15 GDPR)
Rectify inaccurate or incomplete data (Art. 16 GDPR)
Delete your data (“right to be forgotten”, Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
Withdraw your consent at any time (Art. 7(3) GDPR)

Bitte richten Sie Ihre Anfrage an: info@de389.com

§ 9 Data Retention

We store your personal data only as long as necessary for the respective purpose or as required by law (e.g. up to 10 years for commercial or tax-related documentation).

§ 10 Data Security

We implement technical and organizational security measures to protect your data from loss, unauthorized access, manipulation, or destruction. Our systems are regularly maintained and updated. Access to the Odoo platform is encrypted (SSL/TLS) and password-protected.

§ 11 Updates to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements, technology, or our business operations. The current version is always available at: